What is the job?
As Groups & Events Executive – You will support the department Groups & Events. You optimize and boost sales of banquet facilities combined with room nights.
Your day to day
As a Group, Conference, and Events Executive, you will maximize revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The Group, Conference, and Events Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, Group, Conference, and Events Executive will perform the following tasks to the highest standards:
- Receive and convert incoming enquiries to achieve targets and maximize revenue
- Seek opportunities to increase sales and conversions within the Team
- Handling all incoming phone, fax, email and web reservations.
- Respond within 2 hours to booking requests and prepare responses to RFPs.
- In-house contact and after-sales customer contact.
- Manage an events schedule to maximise yield
- Focus on a consistently executed up-selling approach
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel show rounds
- Ensure the complete administration and execution of all planned events supporting the planning team
- Participate in creating mailings, newsletters and Sales blitz.
- Participate in hotel promotional activities, Site inspections, client sales blitz and famtrips
Responsible business
- You are aware of the Fire Life Safety and Safety standards of your department and you know how to use these.
- You’ll work following the Green Engage Standards.
What we need from you
- Secondary Hotel School or Hotel management
- Preferably experience at Reservations/ Sales and F&B
- Speaks and writes fluently Dutch and English and preferably another foreign language
- Numerical insight and analytical skills
- Able to prioritize
- Positive and can do attitude
- Good communicative skills and good telephone technique
- Demonstrated previous experience working in the Conference and Events function
- Experience with Microsoft Office Word, Excel and Powerpoint and Opera is a plus
- Sales techniques
- Well groomed appearance
What we offer
Besides a fair and competitive salary, you can enjoy the advantages of a large international group and the comfort of a local family hotel. The best of both worlds! Check below:
Employee
discount
You get discounted rates in all 5 800 hotels and up to 50% in associated bars and restaurants.
Your friends and family can also enjoy cheap hotel rooms in Paris, Aruba or Kenya.
A fun
team
Horeca is hard work but it’s also a lot of fun. You will be working within a young and international team. Regular events are planned and you will get yummy homemade food whenever applicable with your shifts.
Training and opportunities
We invest in you to grow and become better. If you wish to move to another position within the hotel or to work abroad, Crowne Plaza is the perfect brand to help you plan your future. Today working in Amsterdam, tomorrow in New York, Morocco or Bali.
Location: Zuidas
Crowne Plaza – Amsterdam South is easy to reach, located 5 min walking distance from Station Amsterdam Zuid
- Metro lines 50, 51 and 52
- Intercity & Sprinters
- Tram 5 and 25
- City bus 15, 62, 65
- Regional bus 242, 244, 341, 346, 348 and 358
Apply now
Great. You can apply right away. Apply via the form below or just send an email to Petra, Susan, and Zoe: amspc.hr@ihg.com. They are looking forward to invite you for a coffee or tea.
Want to apply?
Great. You can apply right away. Apply via the button below or just send an email to Susan, Petra and Zoe: amspc.hr@ihg.com. They are looking forward to invite you for a coffee or tea.
