Groups & Events Executive
You will support the department Groups & Events. You optimize and boost sales of banquet facilities combined with room nights.
As a Groups &...... Executive
You will maximize revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The Group, Conference, and Events Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, Group, Conference, and Events Executive will perform the following tasks to the highest standards:
Your Day-To-Day
- Receive and convert incoming enquiries to achieve targets and maximize revenue
- Seek opportunities to increase sales and conversions within the Team
- Handling all incoming phone, fax, email and web reservations.
- Respond within 2 hours to booking requests and prepare responses to RFPs.
- In-house contact and after-sales customer contact.
- Manage an events schedule to maximise yield
- Focus on a consistently executed up-selling approach
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel show rounds
- Ensure the complete administration and execution of all planned events supporting the planning team
- Participate in creating mailings, newsletters and Sales blitz.
- Participate in hotel promotional activities, Site inspections, client sales blitz and famtrips
Responsible business
- You are aware of the Fire Life Safety and Safety standards of your department and you know how to use these.
- You’ll work following the Green Engage Standards.
Who are you
- Secondary Hotel School or Hotel management
- Preferably experience at Reservations/ Sales and F&B
- Speaks and writes fluently in Dutch and English and preferably another foreign language
- Numerical insight and analytical skills
- Able to prioritize
- Positive and can-do attitude
- Good communicative skills and good telephone technique
- Demonstrated previous experience working in the Conference and Events function
- Experience with Microsoft Office Word, Excel and Powerpoint and Opera is a plus
- Sales techniques
- Well-groomed appearance
What we offer
Besides a fair and competitive salary, you can enjoy the advantages of a large international group and the comfort of a local family hotel. The best of both worlds! Check below:
Employee
discount
You get discounted rates in all 5 800 hotels and up to 50% in associated bars and restaurants.
Your friends and family can also enjoy cheap hotel rooms in Paris, Aruba or Kenya.
A fun
team
Horeca is hard work but it’s also a lot of fun. You will be working within a young and international team. Regular events are planned and you will get yummy homemade food whenever applicable with your shifts.
Training and opportunities
We invest in you to grow and become better. If you wish to move to another position within the hotel or to work abroad, Crowne Plaza is the perfect brand to help you plan your future. Today working in Amsterdam, tomorrow in New York, Morocco or Bali.
All the advantages of working with us:
As part of the IHG network, here are the benefit offered to you:
- Employee discount for all 6000+ hotels in the IHG network;
- Friends and family rates to share with your close ones;
- Up to 50% discount at the related bars and restaurant in the network;
- International career opportunity: today in Amsterdam but tomorrow in Aruba, New York or Rome;
Crowne Plaza Amsterdam-South also has its own perks:
- Easy to reach: only 5 minutes walking from metro and train station Amsterdam Zuid;
- A vibrant neighborhood with bars, restaurants, shops and a Thursday market with local products;
- Homemade lunch/diner provided during your working hours;
- A discounted agreement for your health insurance;
- Personal development such as training, internal growth and coaching;
- A CultuurWerkt! account for you to get discounted tickets for theater, cinema, dance…everything culture;
- A discount on your ClassPass account for you to book workouts, beauty appointment or healthy meals;
- Discount at Doctor Feelgood, the massage company across the street;
- You can also use the gym facilities at the hotel, as long as it does not disturb any guest;
- In-House Experience;
- A fun team of like-minded people;
For that specific position we can also list the following advantages:
- A fair and competitive salary;
- Extra money if you are working at night or on Sunday;
- The flexibility to work when you want and as much as you want;
- The respect of your work-life balance;
- A great manager and team, ready to welcome you as one of their own;
Location: Zuidas
Crowne Plaza – Amsterdam South is easy to reach, located 5 min walking distance from Station Amsterdam Zuid
- Metro lines 50, 51 and 52
- Intercity & Sprinters
- Tram 5 and 25
- City bus 15, 62, 65
- Regional bus 242, 244, 341, 346, 348 and 358
Apply now
Great. You can apply right away. Apply via the form below or just send an email to Susan, Petra and Zoe: amspc.hr@ihg.com. They are looking forward to invite you for a coffee or tea.
