My Internship Experience in hotel: A Journey of Growth and Discovery
See what Terresia has to say about her hospitality internship experience
When I first thought about the hotel industry, I envisioned luxury, grandeur, and sophistication—impeccably dressed staff, towering buildings, and charming general managers, just like in the movies.
However, stepping into my internship at Crowne Plaza Amsterdam South, I quickly realized that behind the scenes, this industry is a dynamic fusion of people and structure.
The Beginning of My Journey: From Outsider to Insider
Starting my internship, I was welcomed with a comprehensive training program provided by IHG. This system introduced me to the core values of the brand, essential service skills, and practical insights into the hospitality world.
The structured learning helped me transition from an industry outsider to an engaged team member. As a marketing intern, I gained an in-depth understanding of the brand’s history and culture, which provided a solid foundation for my daily tasks and future projects.
A Supportive Mentor: The Key to My Growth
One of the most rewarding aspects of my internship was working under the guidance of my mentor, Anais.
She was more than just a supervisor—she was an inspiring leader who encouraged me at every step. Her feedback was always positive and constructive, and she constantly asked me, “Do you enjoy this task? Is this aligned with your goals?” Initially, I found these questions surprising, as they were not something I was accustomed to.
In my culture, we are often expected to complete tasks without questioning them. However, her encouragement helped me explore my interests and voice my preferences.
Professionally, I developed vital marketing skills such as SEO, Google Ads, Google Analytics, and content planning. She also introduced me to modern tools like ChatGPT, which enhanced my efficiency. Beyond technical skills, she taught me valuable workplace skills such as time management, communication, and strategic thinking. I now realize how rare it is to have such a mentor early in one’s career, and I am grateful for the opportunity to learn from her.
Communication: The Heart of Hospitality
Working in the marketing department at Crowne Plaza required me to communicate with a diverse range of people, which greatly improved my interpersonal skills.
Internally, planning an event involved collaboration with multiple departments, such as Food & Beverage and Human Resources. Externally, I had the opportunity to work with agencies and influencers such as Michelle Meabi, gaining firsthand experience in stakeholder management and brand partnerships.
These experiences have equipped me with the ability to effectively coordinate and foster meaningful connections within the industry.
A Rewarding Experience with Lasting Impact
My internship at Crowne Plaza was more than just a job; it was a transformative journey. I gained valuable industry knowledge, developed professional skills, and formed lasting relationships with incredible colleagues. Most importantly, I learned that the hospitality industry is not just about brand and service—it’s about teamwork, adaptability, and continuous personal and professional growth.
If you’re considering an internship in the hotel industry, Crowne Plaza offers an environment where you can thrive, learn, and build a promising career. Join the team and experience it for yourself!
Working at Crowne Plaza Amsterdam-South
Stay up to date with our current vacancies and get an impression on what it means to work in our hotel via interviews and articles.
My Internship Experience at Crowne: A Journey of Growth and Discovery
What happens when you are “on-board”? Read this article to check how does Crowne Plaza support our new employees in…
Dare to connect with Orestis - Our Cluster IT Manager
Pim, our F&B manager and Sharon, our F&B supervisor have shared with us what they like about their job, team…
Dare to connect with Tamara - Our Cluster Reservation Supervisor
Tamara, our beloved Cluster Reservation Manager, currently enrolled in an internal growth program in the domain of Revenue Management, will…
From Rookie to Hospitality Champion
What happens when you are “on-board”? Read this article to check how does Crowne Plaza support our new employees in…
Roan's Reflection: Triumphs and Teamwork in the World of Hospitality.
Listen to Roan’s story – an inspiring and truthful one, explore her unique experience at Crowne Plaza Amsterdam South.
Kindness day
At Crowne Plaza Amsterdam-south, we highly value the guest experience. The first interaction they will have at the hotel, will…
5 incredible perks for our employees at Crowne Plaza Amsterdam South!
At Crowne Plaza Amsterdam South, we strongly believe in the value our employees bring to our hotel. We want to…
5 reasons to work at Crowne Plaza Amsterdam-South
As the spring season is in full bloom, Amsterdam is gearing up for some exciting events and activities this May.…
Dutch Hotel Award 2023 - Crowne Plaza Amsterdam is a finalist!
Read the article about our exciting journey in this prestigious Dutch Hotel Award 2023 competition. Crowne Plaza Amsterdam-South is pleased…
Dare to connect with Rob, our Bookings office manager
Read the interview with our Bookings office manager, Rob about his job, position, department and favorite places to travel.
